Processing your order
When your films arrive they will usually be processed usually the same day. This will tell us the exact cost of your project. If we are unsure of anything we will contact you for clarification. Once we are satisfied we know precisely how you wish us to proceed an invoice will be generated and sent to you via email.
This date will be shown on your invoice. It is the date that we have scheduled to carry out your work. Depending on the size of the order this may take anything from a few hours to several days to complete. Once completed your films are returned to you along with the transfer either in digital file format or on DVD/Blu-ray.
Please do not send any payment with the order.
Package your films and post them to:
Timeless Moments Limited
7 Thistle Road
Or alternatively call us to arrange free nationwide collection on
0115 9301 699